Comerica Corner: Hector Garcia
“Going the extra mile for our clients is what has made us the gold standard of service.”
ON A FATEFUL morning in 1980, Hector Garcia purchased a window washing business in Los Angeles. He’d always had an entrepreneurial spirit but could never predict what would come from this once-in-a-lifetime transaction.
Nearly 40 years later, Garcia now runs one of the top full-service window maintenance businesses in the country, serving as the gold standard for everything from waterproofing to bird control systems. In 1980, Garcia started small as a one-man business, servicing clients throughout the Los Angeles area. As his company grew, he began to take on more clients, more employees, and larger endeavors; most notably the high-rise buildings his business is renowned for servicing. “At first, we were just doing basic window clearings. But as I got around to talking to my clients, I began to learn of their other needs. From vinyl repair to bird issues in their buildings, I thought to myself, ‘we’re already up there, why don’t we just go above and beyond? Going the extra mile for our clients is what has made us the gold standard of service”. Garcia, a self-made businessman, prides himself and his business on their camaraderie and customer service. Through the highs and the lows of the business, HSG has banded together like a family of sorts -- helping one another through difficult days on the job while supporting fellow clients and customers in solving their window-related needs.
Comerica Bank has been integral to their operation. From credit lines to acquisition insight, HSG’s partnership with the bank has allowed them to expand and achieve never-before-seen growth. “I like to think of my partnership with Comerica like a Formula One race. My business is like the racecar; when we need to stop, repair, and refocus, Comerica is our pit crew. They’re always here to provide us with whatever we need, whenever we need it.” Currently, HSG has two full-service warehouses in Los Angeles and Anaheim, California. With the help of Comerica, they’re able to manage both while keeping their eyes on the prize.
In the future, Garcia hopes to see the rise in business and profit he’s witnessed over the last few years. They’ve experienced tremendous growth through 2018; currently, they’re poised to beat the previous year’s numbers, as well. Sharing that success with his team and his family is what has helped Garcia remain ambitious and excited for what the future may hold. Working his way to the top has been no small feat, but thanks to his entrepreneurial spirit and an unrelenting urge to succeed, Garcia has seen his business become the gold standard of window service in Orange County.